An email, that includes a link to complete the transfer document, will be sent to the former non-CIF school. Since they don't have a CIF Home account for the section, they are dependent on getting that link to respond. Sometimes emails get caught up in spam folders or deleted so there is another way to email them the link. Click on Eligibility & Waivers from the left navigation bar, click on the yellow folder icon for the transfer in question and then click on the "View Form" button on the top right of the screen. From there, scroll down to where it says "Former School" to find the "Former School Request Response URL" that can be copied and pasted in an email to the previous school.
We suggest that the former school also be called when sending the link to confirm that they received the email. Generally the form should not take very long to complete.